Legal & Regulatory

Our regulatory approach

NetPay is preparing to launch its cross-border payment services and is in the process of completing applicable licensing and registration requirements with the Central Bank of Nigeria (CBN) and other relevant regulators in the jurisdictions where it operates. NetPay will update this page as licensing and registration milestones are completed.

Anti-Money Laundering & Counter-Terrorism Financing

NetPay maintains a risk-based Anti-Money Laundering, Counter-Terrorism Financing, and Counter-Proliferation Financing (AML/CFT/CPF) programme, approved by its Board of Directors and subject to independent review. This includes customer due diligence calibrated to transaction risk, ongoing transaction monitoring, sanctions screening, and staff training. Full detail on how this affects your use of NetPay is set out in Section 5 of our Terms of Service.

Data Protection

NetPay processes personal data in accordance with the Nigeria Data Protection Act, 2023, and other applicable data protection laws. Full details are set out in our Privacy Policy.

Consumer Protection

• Clear, upfront disclosure of fees, exchange rates, and processing times before you confirm a transfer.
• A documented complaints-handling process with defined resolution timelines.
• Fair treatment of all customers, regardless of transaction size.

Contact